Frequently Asked Questions
Find answers to common questions about our pet products and services.
We offer a wide range of high-quality pet products including food, toys, accessories, grooming supplies, and health care items for dogs, cats, and other pets.
Yes! We offer free shipping on all orders over $50. For orders under $50, a flat shipping rate applies.
We accept returns within 30 days of purchase. Items must be unused and in their original packaging. Please contact our customer service team to initiate a return.
All our products are carefully selected and tested for safety. However, we recommend checking product descriptions for specific age, size, and breed recommendations.
Once your order ships, you'll receive a tracking number via email. You can use this number to track your package on our website or the carrier's site.
Yes, we offer special pricing for bulk orders. Please contact our sales team for more information about volume discounts.